Grow With Us

Job Description: Office Administrator / Sales Assistant Position: Office Administrator / Sales Assistant Location: Vinyl Fire, 10145 N Aero Dr Ste 5, Hayden, ID 83835 Employment Type: Full-Time / Part-Time Reports To: Daniel Spencer, Operations Manager About Us: Vinyl Fire is a leading provider of custom stickers, decals, banners, and signs primarily for business customers. We pride ourselves on delivering high-quality products and exceptional customer service. We are looking for a motivated and organized individual to join our team as an Office Administrator / Sales Assistant. Job Summary: The Office Administrator / Sales Assistant will be responsible for managing daily administrative tasks, supporting sales activities, and ensuring smooth operations in our office. This role requires excellent organizational skills, attention to detail, and the ability to provide top-notch customer service. Key Responsibilities: Administrative Duties: - Manage day-to-day office operations, including answering phone calls, responding to emails, and handling correspondence. - Maintain accurate records and filing systems, both digital and physical. - Schedule appointments and manage calendars for the team. - Assist in inventory management, including ordering supplies and tracking stock levels. - Assist in preparing and processing invoices, purchase orders, and other financial documents. Sales Support: - Greet and assist customers in the shop, providing product information and guidance. - Process sales transactions accurately and efficiently using the accounting system. - Assist with the preparation of quotes and proposals for customers. - Follow up with customers on orders, ensuring timely delivery and customer satisfaction. - Support marketing activities, including social media updates, email campaigns, and promotional events. Customer Service: - Address customer inquiries and resolve issues promptly and professionally. - Develop and maintain positive relationships with new and existing customers. - Provide after-sales support, including handling customer complaints and service inquiries. Qualifications: - General studies/education; additional education or training in office administration or sales is a plus. - Previous experience in an administrative or sales role preferred, but not required. - Proficiency with the applications in Google Workspace, Adobe Creative Cloud, and general ability to navigate and operate Mac OS applications preferred; ability and desire to learn new things is required. - Strong organizational and multitasking skills, with a keen attention to detail. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Flexibility to work rare extended hours during busy periods. (It’s time to clock out when work has been completed, not at the stroke of 5:00.) Benefits: - Competitive salary based on experience. - Opportunities for professional development and growth within the company. - Positive and supportive work environment. How to Apply: Interested candidates are invited to submit their résumé and a cover letter detailing their relevant experience and why they would be a great fit for this role. Please send your application to careers@vinylfire.com with the subject line "Office Administrator / Sales Assistant Application."